Terms & Conditions
Welcome to Loftwoodcrafters. These Terms and Conditions ("Terms") govern your use of our website located at www.loftwoodcrafters.com (the "Site") and the purchase of any products from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.
1. Acceptance of Terms
By accessing and using the Loftwoodcrafters website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Disclaimer. These Terms apply to all visitors, users, and others who access or use the Site. Your continued use of the Site after any modifications to these Terms constitutes your acceptance of the revised Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site.
3. Product Information and Availability
We strive to ensure that all product descriptions, images, and pricing information on our Site are accurate and up-to-date. However, errors may occur. All products are subject to availability, and we cannot guarantee that any item will be in stock at all times. We reserve the right to discontinue any product at any time. All prices are subject to change without notice. Due to the natural variations in wood and the handcrafted nature of our furniture, each piece may have unique characteristics, including variations in grain, color, and texture, which are not considered defects. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor's display of any color will be accurate.
4. Orders and Payment
When you place an order through our Site, you are making an offer to purchase the products in your order. All orders are subject to acceptance by us. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
5. Shipping and Delivery
We aim to deliver your furniture in a timely and safe manner. Delivery times are estimates only and are not guaranteed. Delays may occur due to unforeseen circumstances such as production delays, material shortages, or transportation issues. We are not responsible for any delays in delivery beyond our control. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier. For more detailed information regarding shipping, including delivery areas, charges, and procedures, please refer to our dedicated Shipping Policy page. It is your responsibility to ensure that the delivery address is accurate and accessible for delivery.
6. Returns and Refunds
We want you to be completely satisfied with your Loftwoodcrafters furniture. If you are not entirely happy with your purchase, you may be eligible for a return or exchange in accordance with our Return and Exchange Policy. This policy outlines the conditions under which returns are accepted, the process for initiating a return, and information regarding refunds or exchanges. Please review this policy carefully before making a purchase. Any items returned must be in their original condition and packaging. Custom or personalized orders may be subject to different return conditions.
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Loftwoodcrafters or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws. The compilation of all content on this Site is the exclusive property of Loftwoodcrafters. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, use of the Site, or access to the Site or any contact on the website through which the service is provided, without express written permission by us.
8. Limitation of Liability
In no event shall Loftwoodcrafters, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
9. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
10. Contact Information
Questions about the Terms and Conditions should be sent to us at info@loftwoodcrafters.com or by mail at:
Loftwoodcrafters Furniture
123 Artisan Avenue, CraftsvilleNew Delhi, Delhi 110001
India
Phone: +91 98765 43210
Last updated: July 16, 2025